Dedicated devices are often behind corporate firewalls, preventing Esper's backend and Lula Applications from communicating with them (or vice-versa). Please make sure to whitelist the following URLs and Ports if your fleet runs behind such a firewall.
FQDN | Wildcard | Port | Feature |
*.amazonaws.com | *.amazonaws.com | TCP: 443 (HTTPS)
| For provisioning, app management, and device management. Note: Contact Esper if you're interested in replacing *.amazonaws.com with our streamer service. After streamer setup, your new requirement will be: |
mqtt.shoonyacloud.com | *.shoonyacloud.com | TCP: 1883 (MQTT) | For MQTT communication with devices. |
services.shoonyacloud.com | TCP: 443 (HTTPS) | For Android for Work (AFW) and Zero Touch Enrollment (ZTE) provisioning and Remote Viewer APK. |
|
turn.shoonyacloud.com | TCP/UDP: 3478 (SCTP) TCP/UDP: 5349 (SCTP) UDP: 49152 - 65535 | For Remote Viewer and Remote Control services. |
|
authn2.esper.cloud | *.esper.cloud | TCP: 443 (HTTPS) | |
id.esper.cloud | TCP: 443 (HTTPS) |
| |
ping.esper.cloud | Port 443 (HTTPS) | For checking the device's internet connectivity. |
|
ozrlk.esper.cloud | TCP: 443 (HTTPS) | For granting access to the Esper Console when operating under a network with a restricted outbound firewall. |
|
ozrlk-api.esper.cloud | TCP: 443 (HTTPS) | For communicating from the device to the Esper tenant. (example: device status events and command success/failure messages). |
|
mqtt.esper.cloud | TCP: 443 (HTTPS) | For MQTT communication to devices for commands (with TLS). |
|
statserv.esper.cloud | TCP: 443 (HTTPS) | For sending deployment stats and provisioning failures to Esper monitoring systems. |
|
onboarding.esper.cloud | TCP: 443 (HTTPS) | For device onboarding. Note: For Esper Agent versions 7.14.0931 and above. If not listed, defaults to services.shoonyacloud.com. |
|
eea-sentry.esper.cloud | TCP: 443 | For sending telemetry data to Sentry. |
|
downloads.esper.io | *.esper.io | TCP: 443 (HTTPS) | For standalone Esper Agent updates. |
13.52.132.230 | 13.52.132.230 | TCP: 40000-50000 | For allowing secure remote ADB access to your devices and the Esper CLI. |
shoonya-firebase.firebaseio.com *.crashlytics.com crashlyticsreports-pa.googleapis.com firebasecrashlyticssymbols.googleapis.com | *.firebaseio.com | TCP: 443 (HTTPS) TCP: 5228 (HTTPS) TCP: 5229 (HTTPS) TCP: 5230 (HTTPS) | For Firebase/Crashlytics. Used to send crash reports. |
8.8.8.8 | 8.8.8.8 | TCP: 443 (HTTPS) | For checking the device's internet connectivity.
Note: For Esper Agent versions lower than 7.12.3767 and greater than 7.8.7060. |
*.luladelivery.store | *.luladelivery.store | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.intercom.io | *.intercom.io | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.segment.com | *.segment.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.segment.io | *.segment.io | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.intercomcdn.com | *.intercomcdn.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.onesignal.com | *.onesignal.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.posthog.com | *.posthog.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
clients*.google.com | clients*.google.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application | ||
csi.gstatic.com | csi.gstatic.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
geo*.ggpht.com | geo*.ggpht.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
lh*.ggpht.com | lh*.ggpht.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.stripecdn.com | *.stripecdn.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.stripe.com | *.stripe.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
cbks*.google.com | cbks*.google.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
cbks*.googleapis.com | cbks*.googleapis.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
lh*.googleusercontent.com | lh*.googleusercontent.com | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |
*.explo.co | *.explo.co | TCP: 443 (HTTPS) | Used to enable services and features in the Lula Store Platform application |